Claire Thompson Boutique

1. Introduction & Data Controller Information

Thank you for visiting the website of Claire Thompson Boutique. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you browse or make purchases through our website.

For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR), the data controller responsible for processing your personal information is:

Claire Thompson Boutique
Email: info@clairethompsonboutique.com

Personal data refers to any information that can directly or indirectly identify you as an individual.

Our website uses SSL (Secure Socket Layer) or TLS (Transport Layer Security) encryption to protect your data during transmission. You can recognize a secure connection by the “https://” prefix and the lock symbol in your browser address bar.

We do not engage in automated decision-making or profiling that produces legal effects or significantly affects you within the meaning of Article 22 GDPR.

2. Data Collected When You Visit Our Website

If you browse our website for informational purposes only and do not register or submit information, we automatically collect certain technical data transmitted by your browser. These server log files may include:

• The pages visited

• Date and time of access

• Amount of data transferred

• Referring website (referrer URL)

• Browser type and version

• Operating system

• IP address (anonymized where applicable)

This data is processed in accordance with Article 6(1)(f) GDPR based on our legitimate interest in ensuring website functionality, performance, and security. This information is not used to personally identify visitors and is not shared with third parties unless legally required.

3. Cookies

Our website uses cookies to enhance user experience and enable certain website functions.

Cookies are small text files stored on your device. Some cookies are temporary and expire when you close your browser (session cookies). Others remain on your device for a defined period (persistent cookies).

Cookies may collect information such as:

• Browser information

• Device data

• IP address

• Location data

Cookies help us:

• Enable shopping cart functionality

• Improve website usability

• Analyze visitor behavior

• Deliver relevant marketing content

Where cookies process personal data, processing is based on:

• Article 6(1)(b) GDPR (contract performance), or

• Article 6(1)(f) GDPR (legitimate interest), or

• Article 6(1)(a) GDPR (your consent)

You may adjust your browser settings to refuse or limit cookies at any time. Please note that disabling cookies may impact website functionality.

Upon your first visit, you will be asked to provide consent for non-essential cookies through a cookie banner. You may modify your preferences at any time.

4. Contacting Us

If you contact Claire Thompson Boutique via email or contact form, we collect the personal data you voluntarily provide.

This data is used solely to:

• Respond to your inquiry

• Process your request

• Manage related administrative tasks

The legal basis for processing is Article 6(1)(f) GDPR (legitimate interest in responding to inquiries). If your inquiry relates to a contract, processing is also based on Article 6(1)(b) GDPR.

Your data will be deleted once your request has been fully resolved unless statutory retention requirements apply.

5. Customer Accounts & Contract Processing

When you place an order or create a customer account, we collect the personal data necessary to process your order.

This may include:

• Name

• Billing and shipping address

• Email address

• Payment details

Processing is carried out under Article 6(1)(b) GDPR for contract fulfillment.

You may request deletion of your customer account at any time by contacting:
info@clairethompsonboutique.com

After completion of your order or deletion of your account, your data will be stored in accordance with legal retention obligations and then permanently deleted, unless further storage is legally permitted or consented to.

6. Email Marketing

6.1 Newsletter Subscription

If you subscribe to our newsletter, we will send you promotional updates and special offers.

We use a double opt-in system. After subscribing, you will receive a confirmation email requiring you to verify your subscription.

We store:

• Your email address

• Date and time of subscription

• IP address at time of subscription

Processing is based on Article 6(1)(a) GDPR (consent).

You may unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by contacting us at:
info@clairethompsonboutique.com

6.2 Marketing Emails for Existing Customers

If you have previously purchased from Claire Thompson Boutique, we may send promotional emails regarding similar products, based on our legitimate interest under Article 6(1)(f) GDPR.

You may opt out at any time without cost by contacting us.

7. Order Processing & Payment Providers

To fulfill your order, we may share necessary information with:

• Shipping providers (for delivery purposes)

• Payment service providers (for payment processing)

Processing is based on Article 6(1)(b) GDPR.

PayPal

If you select PayPal as your payment method, payment data is processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg. PayPal may conduct credit checks where required.

Further details are available in PayPal’s privacy policy on their official website.

8. Review Requests

With your explicit consent, we may send a one-time email inviting you to review your purchase. This is based on Article 6(1)(a) GDPR. You may withdraw your consent at any time.

9. Social Media Plugins

Our website may include social media features from platforms such as:

• Facebook

• Instagram

• Google services

To enhance privacy protection, these features are implemented using secure linking methods that prevent automatic data transmission upon page load.

Data is only transmitted to the respective provider once you actively click the social media button.

Please refer to the privacy policies of the respective platforms for detailed information on their data processing practices.

10. Online Advertising & Analytics

We may use online marketing tools such as:

• Google Ads

• Google Analytics

• Facebook Pixel

These tools help us:

• Measure advertising performance

• Analyze website traffic

• Improve marketing campaigns

Where required, processing is based on your consent (Article 6(1)(a) GDPR) or our legitimate interest (Article 6(1)(f) GDPR).

You may opt out via browser settings, advertising preference tools, or opt-out browser plugins provided by the respective service providers.

IP anonymization is enabled where applicable.

11. Data Retention

We retain personal data only for as long as necessary:

• To fulfill contractual obligations

• To comply with legal requirements

• To protect legitimate business interests

Once retention periods expire, personal data is securely deleted unless continued storage is legally required.

12. Your Rights Under GDPR

You have the right to:

• Access your personal data (Art. 15 GDPR)

• Correct inaccurate data (Art. 16 GDPR)

• Request deletion (Art. 17 GDPR)

• Restrict processing (Art. 18 GDPR)

• Data portability (Art. 20 GDPR)

• Withdraw consent at any time (Art. 7(3) GDPR)

• Object to processing (Art. 21 GDPR)

• File a complaint with a supervisory authority (Art. 77 GDPR)

To exercise any of your rights, contact:
info@clairethompsonboutique.com

13. Right to Object

If we process your data based on legitimate interest, you may object at any time for reasons related to your personal situation.

If your data is used for direct marketing, you may object at any time and we will immediately stop such processing.

14. Contact

If you have any questions regarding this Privacy Policy or the way Claire Thompson Boutique handles your personal information, please contact us at:

📧 info@clairethompsonboutique.com